Walter Dudley

Offering 30-plus years of flooring specialist experience.
Areas of expertise include:
• Flooring and roofing sales, installation, and project management for insurance, commercial, residential, and multi-family projects.
• Technical support and expert knowledge for all types of flooring, including sand and finish hardwood, laminate, LVP, vinyl composition tile, carpet, carpet binding, and ceramic tile.
• Commercial roofing: new construction, re-roofing, inspections, and sales.
• Blueprint reading and cost estimation: Xactimate, RFMS, PlanSwift, and some CAD
• Planning, scheduling, implementation, and expediting of projects.
• Idea generation and implementation to streamline processes to improve efficiency and customer service.
• Advocating solid and reliable business relationships among vendors, partners, and inspectors.
• Certified flooring inspector.

Professional Summary:
Flooring inspector (Self-employed) 2020 current

Capital Tile and Flooring 2019
Project manager

CBC America LLC Cary, NC, 2018
Technical Service Manager brands, TOLI, TAKIRON
• Established guidelines and implemented the Company's technical service policies
• Provided technical customer support by conducting troubleshooting investigations by phone and through in-person visits. Determined cause-and-effect relationships and provide solutions and guidance for corrective measures based on forensic evidence and professional opinion
• Answered all technical questions from contractors, architects, engineers, sales representatives, and distributors pertaining to Company flooring products via phone, email, and face-to-face communication
• Provided training and conducted technical presentations on installation, product knowledge, and technical solutions to sales staff, agents, and distributors
• Performed investigations of material and all warranty complaints
• Participating in the identification of potential customers and market opportunities in collaboration with the sales team
• Analyzed and have an understanding of construction drawings; provided product recommendations
• Attended industry functions, tradeshows, and installed exhibits

Flooring installer Morehead City, NC North Carolina Tom Noe and Company Morehead City, NC 1987,88, 89
Flooring/Binding/Window Coverings Helper/Installer

Dudley Flooring Raleigh, NC 1993 Current
Owner/Operator/Installer

Real Floors Raleigh, NC 2018
Project Manager

STOCK Building Supply
Coleman Flooring Co., A BMC subsidiary Morrisville, NC 2017
Project Supervisor, Flooring Division

Rescue Construction Solutions Raleigh, NC 2016
Strategic Accounts and Project Management, Commercial Roofing

Peach State Roofing Inc. Raleigh, NC 2015
Strategic Accounts and Roof Inspections

RITERUG Morrisville, North Carolina 2014
Outside Sales Manager/Flooring

Thad's Carpet One Raleigh, North Carolina, 2013
Sales Floor Manager/Outside Salesperson/Insurance Manager/Inspector/Flooring

Floor Coverings International Raleigh, North Carolina 2011
Manager/Outside salesperson/Install manager/Estimating/Flooring

Carpet One of Durham Durham, North Carolina 2010
Outside Salesperson and Project Manager/Estimating/Flooring

J.S. Elite Flooring Company Raleigh, North Carolina 2009
Manager of Raleigh office/Flooring

Stock Building Supply Raleigh, North Carolina 2005
Installation Manager/Project Manager/Flooring

JJ NELSON Apex, North Carolina 2003
Quality Control Field Technical Representative/Flooring

Summit Flooring Group Raleigh, North Carolina 2001
Flooring Installer/Estimator

Team Flooring Raleigh, North Carolina 1997
Owner/Operator/Flooring/Installer